How does the Hitachi Global Air Power air end exchange service work?
In the event your machines’ air end requires repair or replacement you have two options:
Your air end can be removed and returned to one of our air end centres (Melbourne, Mackay, Newcastle and Perth) at which time it will be fully stripped and assessed. You will be advised of the cost of repair and the required lead time.
Alternatively, you can ‘exchange’ – by purchasing an off the shelf replacement air end from your local Hitachi Global Air Power service centre. Your old air end is returned as a ‘trade in’ on your new air end.
Clearly the ‘off the shelf’ replacement reduces down-time for your machine however, it is not always the right choice.
Call 1300 266 773 to speak with your local service manager and discuss which option is best for your machine.